Meet the Team
Behind every service we provide is a dedicated professional, each bringing their unique expertise and enthusiasm to our business.
Keevan Mills
Technical Director
Keevan is our Director of Technical Services. With a passion for empowering small and medium-sized businesses, Keevan leads a team dedicated to delivering scalable, secure, and efficient technology solutions tailored to the unique needs of growing organizations.
Karen A.
People & Culture
Karen leads our HR and payroll department. With years of experience in managing teams and streamlining HR processes, she ensures that every employee's needs are met promptly and efficiently. Beyond payroll and compliance, Karen is passionate about creating a positive workplace culture where employees feel valued and supported. She also champions professional development initiatives, helping team members grow and thrive within the company.
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Sales | Marketing Manager
Develops and executes marketing and sales strategies.
Alice Johnson
Customer Support
Alice provides Tier 2 customer support, specializing in resolving complex customer issues that require in-depth knowledge and expertise. She excels at troubleshooting technical problems, guiding users through advanced processes, and ensuring customer satisfaction. In addition to her problem-solving skills, Alice also acts as a crucial link between customers and the development team. By gathering feedback and identifying recurring issues, she helps improve products and services, ensuring a seamless experience for users.
Brad Daly
Customer Support
Brad's is our go-to guy for anything SWP-related. Whether you're stuck on a tech problem, need a walkthrough, or just want a quick fix, Brad's got you covered. He tackles every question with care and makes sure things get sorted fast. On top of that, he's all about helping you get the most out of SWP. From sharing handy tips to showing you the ropes, Brad's here to make sure you feel confident using the tools and services. With his easygoing and proactive style, you'll always feel supported and ready to roll.
Daniel Kosik
Service Technician
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Dev Ops
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Network Administrator